SurveySparrow - EU CENTRAL (Frankfurt): Ticket Management Service Performance Degradation – Incident details

All systems operational

EU CENTRAL (Frankfurt): Ticket Management Service Performance Degradation

Resolved
Degraded performance
Started about 18 hours agoLasted 9 minutes

Affected

EU CENTRAL (FRANKFURT)

Operational from 2:31 PM to 2:31 PM, Degraded performance from 2:31 PM to 2:40 PM, Operational from 2:40 PM to 2:40 PM

Ticket Management

Operational from 2:31 PM to 2:31 PM, Degraded performance from 2:31 PM to 2:40 PM, Operational from 2:40 PM to 2:40 PM

Updates
  • Resolved
    Resolved

    The issue affecting Ticket Management services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our EU CENTRAL (Frankfurt) region, affecting Ticket Management services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.