SurveySparrow - EU WEST(London): Collect Service Performance Degradation – Incident details

All systems operational

EU WEST(London): Collect Service Performance Degradation

Resolved
Degraded performance
Started 9 months agoLasted 1 minute

Affected

EU WEST (LONDON)

Operational from 6:10 PM to 6:10 PM, Degraded performance from 6:10 PM to 6:10 PM, Operational from 6:10 PM to 6:10 PM

Collect responses

Operational from 6:10 PM to 6:10 PM, Degraded performance from 6:10 PM to 6:10 PM, Operational from 6:10 PM to 6:10 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue affecting Collect services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.