SurveySparrow - Notice history

All systems operational

100% - uptime

API - Operational

100% - uptime
Feb 2025 · 100.00%Mar · 100.00%Apr · 100.00%

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Feb 2025
Mar 2025
Apr 2025

Builder - Operational

100% - uptime
Feb 2025 · 100.00%Mar · 100.00%Apr · 100.00%

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Feb 2025
Mar 2025
Apr 2025

Collect Responses - Operational

100% - uptime
Feb 2025 · 100.00%Mar · 100.00%Apr · 100.00%

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Feb 2025
Mar 2025
Apr 2025

Responses & Analytics - Operational

100% - uptime
Feb 2025 · 100.00%Mar · 100.00%Apr · 100.00%

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Feb 2025
Mar 2025
Apr 2025

Ticket Management - Operational

100% - uptime
Feb 2025 · 100.00%Mar · 100.00%Apr · 100.00%

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Feb 2025
Mar 2025
Apr 2025

Notifications - Operational

100% - uptime
Feb 2025 · 100.00%Mar · 100.00%Apr · 100.00%

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Feb 2025
Mar 2025
Apr 2025

WEBSITE - Operational

100% - uptime
Feb 2025 · 100.00%Mar · 100.00%Apr · 100.00%

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Feb 2025
Mar 2025
Apr 2025

Notice history

Apr 2025

US EAST(North Virginia): Reputation Management Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Reputation Management services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Reputation Management services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST(North Virginia): Reputation Management Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Reputation Management services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Reputation Management services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Mar 2025

US EAST(North Virginia): Reputation Management Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Reputation Management services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Reputation Management services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST(North Virginia): Reputation Management Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Reputation Management services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Reputation Management services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Responses & Analytics Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Responses & Analytics services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Responses & Analytics services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Feb 2025

ASIA PACIFIC (Mumbai): Builder Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our ASIA PACIFIC (Mumbai) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Submission Updates Due to Question/Choice Changes May Experience Delays in AP DC
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Please be aware that when updates are made to submissions, such as changes to questions or choices, it may take some additional time to process and reflect in the AP Data Center. We appreciate your patience as we work to ensure the changes are applied smoothly. Thank you for your understanding!

ASIA PACIFIC (Mumbai): Builder Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our ASIA PACIFIC (Mumbai) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Partial Degradation in Response & Analytics due to contention in our datastore
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.

Feb 2025 to Apr 2025

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