SurveySparrow - Notice history

All systems operational

100% - uptime

API - Operational

100% - uptime
Jun 2026 · 100%Jul · 100%Aug · 100%

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Jun 2026
Jul 2026
Aug 2026

Builder - Operational

100% - uptime
Jun 2026 · 100%Jul · 100%Aug · 100%

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Jun 2026
Jul 2026
Aug 2026

Collect Responses - Operational

100% - uptime
Jun 2026 · 100%Jul · 100%Aug · 100%

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Jun 2026
Jul 2026
Aug 2026

Responses & Analytics - Operational

100% - uptime
Jun 2026 · 100%Jul · 100%Aug · 100%

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Jun 2026
Jul 2026
Aug 2026

Ticket Management - Operational

100% - uptime
Jun 2026 · 100%Jul · 100%Aug · 100%

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Jun 2026
Jul 2026
Aug 2026

Notifications - Operational

100% - uptime
Jun 2026 · 100%Jul · 100%Aug · 100%

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Jun 2026
Jul 2026
Aug 2026

Billing - Operational

100% - uptime
Jun 2026 · 100%Jul · 100%Aug · 100%

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Jun 2026
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Aug 2026

WEBSITE - Operational

100% - uptime
Jun 2026 · 100%Jul · 100%Aug · 100%

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Jun 2026
Jul 2026
Aug 2026

Notice history

Aug 2026

EU WEST (London): Builder Service Performance Degradation
  • Resolved
    UTC
    Resolved
    Service performance recovered at 16:50 IST. Root cause was outbound network saturation on a shared cache during elevated automated traffic. Builder validation and telemetry remained healthy after recovery. Capacity and resilience follow-up is in progress.
  • Monitoring
    UTC
    Monitoring
    Builder performance recovered after additional application capacity was added. We are monitoring service stability before resolving the incident.
  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU WEST (London): Builder Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU WEST (London): Builder Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Builder Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU WEST (London): Builder Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Jul 2026

Sydney: Ticket Management Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting Ticket Management services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our SYDNEY region, affecting Ticket Management services. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Sydney: API Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting API services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our Sydney region, affecting API services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Sydney: Ticket Management Service Performance Degradation
  • Resolved
    UTC
    Resolved
    Ticket Management is operating normally. Recovery was confirmed at 14:07:26 IST; subsequent checks remained healthy. Application capacity was normal, and no scaling action was required.
  • Investigating
    UTC
    Investigating
    We are currently experiencing performance degradation in our Sydney region, affecting **Ticket Management** services. Our team is investigating.
Sydney: API Service Performance Degradation
  • Resolved
    UTC
    Resolved
    API service is operating normally. Recovery was confirmed at 14:07:27 IST; subsequent checks remained healthy. Serving capacity and request performance were normal, and no scaling action was required.
  • Investigating
    UTC
    Investigating
    We are currently experiencing performance degradation in our Sydney region, affecting **API** services. Our team is investigating.
EU WEST (London): Builder Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Jun 2026

Sydney: API Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting API services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our Sydney region, affecting API services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Collect Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting Collect services has been fully resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Responses & Analytics Service Performance Degradation
  • Resolved
    UTC
    Resolved
    Monitoring confirms the affected Responses & Analytics health checks in US EAST (North Virginia) have recovered. The service is operating normally now.
  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Responses & Analytics services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Responses & Analytics Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting Responses & Analytics services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Responses & Analytics services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Builder Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Jun 2026 to Aug 2026

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